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I’ve just bought a used Fiat Tipo from Johnny at SEAT in Solihull. I saw the advert in Autotrader, pressed ‘text seller’, and two minutes later I was texting with somebody. I was told that the Sales department would get back to me as soon as possible, and this was Saturday 9pm. As a potential customer I felt really valued, and that was important to me. Waiting to be contacted on Monday, I got a phone call on Sunday at 10.05 am from Johnny, so we booked a test drive for the same day. When we arrived, Johnny was waiting for us, with the car ready for the test drive for my wife and me. When we decided to go ahead, Johnny explained all the possibilities; we liked the fact that Johnny asked us how much we would like to pay per month, over how many months, and worked out the amount we would have to pay in advance. On collection, everything was done quickly and explained to me as it should be – Johnny was quick to answer all my questions. The car was serviced and very clean, and we felt we were in good hands during the whole process and are very happy with our purchase. Thank you for this quick sale. We picked up the car in less than 48 hours, including a Sunday and a credit check. Keep up the good service – I’ll recommend you to my friends! - Read less

I had a very good experience previously with your Nissan dealership in Bromsgrove when helped by the lovely Laura. Unfortunately, the vehicle was out of reach on renewal so I changed the make. Neil Cameron did that little bit extra when I visited Arbury in Solihull and when I asked about a test drive, it was booked there and then, on a day and time that suited me. He kept me informed every step of the way and the changeover of my mobility vehicle has been smoother than any I have had (and I have had six before). It feels as if I have bought from a well trusted friend. I hope he continues to work for Arbury in Solihull, because I would certainly consider returning for my next car. Thank you! - Read less