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I just wanted to share my appreciation and thanks to the Arbury Solihull service team for the great customer service and support I received during a recent annual service and warranty works completed on my beloved CUPRA. My experience was excellent throughout the entire process – all points of contact demonstrated exemplary customer service and values, and are credits to Arbury and the SEAT brand. A special mention for Darren the service manager and Russell the technician, who both went above and beyond in providing a technical solution and ensuring progress updates were regular and informative – totally professional throughout. Please pass my sincere thanks to the team – it was without doubt the most professional customer service I have ever received from a dealership of any brand. Keep up the great work! - Read less